Quick Ship. Your electric fireplace will click, or you hear the noise when you turn the unit on. Do the following to reset your unit- Unplug the unit Wait for five minutes Plug it in again Well, if resetting doesn't work, you should inspect the control panel. Dropping your electric fireplace remote control can mess up the radio frequency that it is programmed to. Clean the burner properly. Find a Replacement If it doesnt work, take help from Twin Star customer support. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. The Sideline pulls a max of 12 amps. What is the issue? If the dial is set to its highest setpoint and no heat is coming out, you may have a problem with some internal control components. Create an account to follow your favorite communities and start taking part in conversations. Someone here is going to try to help you fix it when it's busted. My 28EF022GRA will not switch on with either the power button or remote. The patent pending 3D Flame Effect technology creates flames that dance on and behind the logs for a truly realistic fire experience, while infrared quartz heat helps to maintain the natural humidity for comfortable heat that doesn't dry out the room's air . Best Insert: PuraFlame Klaus Electric Fireplace Insert. Also, check the heaters thermostat & the heating element. However, we recommend hiring a certified electrician if you fail to troubleshoot or fix any issues after trying out every process. Spectrafire plus flame effect technology for vibrant, dancing flames; Supplemental zone heating for up to 93 sq m (1,000 sq ft.) Electric fireplace bulbs won't turn on. (15) Not available. Additionally, the temperature can also be tweaked between 62 to 82. Then I can help you to fix it. Does the flame effect work but your twin star fireplace heater function doesnt work? Check all nuts, screws, and bolts whether they are loose or not. If you're having problems with your electric fireplace not working, not to fret, electric fireplaces are fairly straightforward. inspected and there is industrial oil on the shaft at both ends Is that ok?) Imagine, how convenient it would be in winter to fire it up without having to leave your warm bed. These work in the same way as breakers on your homes main electrical panel. Ft. Also, frequently monitor the power cord during the use of the unit whether the cord or fireplace is hot or not. Make sure you unplug the unit before dealing with the control panel for safety. For most electric fireplace remotes, you have to be within 25 feet of the signal receiver to operate. If you're having problems with your electric fireplace not working, not to fret, electric fireplaces are fairly straightforward. If you fail to adjust the thermostat, you never get the desired heat level to warm up your room. Learn more. Also, make sure your fireplace gets the proper voltage to spin the fan. Realistic flickering flame effect, glowing logs & ember bed. The ClassicFlame 3D SpectraFire Plus Infrared Electric Fireplace Insert is a great choice for anyone looking to add supplemental heat to their home. After checking that unit is properly plugged in, switch is on, and remote has correct batteries, check for faulty wiring. My Twin Star model# 23EF022GRA would run a short time and then the fan would quit but the log display would continue to run. Give your room a dreamlike ambiance.The frame effect still can be operated if you don't wanna heat. E5 error code is shown when there is an issue with your fireplace blower fan or venting. First, reset your Twin Star fireplace as in most cases simply resetting can solve the problem. Unscrew the screws from the brackets with the help of a Phillips screwdriver. Make sure you check that the batteries are still good. Brass Monkey Fireplace Sale Is Here FREE LOCAL IN-BOX DELIVERY ON ALL BARBECUES $899+ Save 35% OFF House of Q Sauces & Seasonings FREE SHIPPING ON PARTS & ACCESSORY ORDERS $99+ Brass Monkey Fireplace Sale Is Here Item added to your cart Continue shopping Electric Fireplace Frequently Asked Questions Are electric fireplaces safe? Thanks. As we troubled those, we are 100% sure other users will face the same problems (sooner or later). Check for malfunctioning wiring. We have been revising the design of our products in recent years. Plus, check the outlet where you plug your unit. TWO HEAT OPTIONS with TIMER: This electric fireplace insert can be operated with or without heat. We have Model 25EF031GRA purchased in November 2015. [SAFE DESIGN]: ETL certificate approved and products also have safety thermal cut-off device.Eliminating security risks for our customers.Just contact us if you have any confusion. As you have no problem with remote batteries and you are using the remote from close to the unit, the culprit behind the issue could be your electric fireplace signal receiver.Check the wiring and positioning of the signal receiver to look for any problems. One problem involves a smell. So youve done all that, and the fireplace still wont turn on? Ensure the wires proper attachment is running to your thermostat. Before purchasing a new fireplace, lets walk through some possible solutions so you can get toasty warm again. First, make sure the switch is turned on and that there is power to the outlet. If not, then contact the support center. What could be the issue? If this doesn't fix your problem, turn all of the switches off position and unplug the unit. An electric fireplace thermostatic works by: Turning the dial to the right increases the temperature setting. Learn how to replace burnt light bulbs in your fireplace here. Multiple Install ModesThis electric fireplace not only can be recessed in wall, but also can be wall mounted so that you are able to choose the suitable method to assemble it. The cord looks ok, it wasnt stretched or kinked anywhere. For a better understanding, you can watch the video. You should also reset your circuit breaker. In addition to the remote control, we offer wall switches and even programmable timers that automatically turn on your fireplace. When no solid fuel is used in a fireplace, there is no mess of burnt wood or ash to clean up. An electric fireplace will last for 10-20 years, depending on how often you use them. If you have a GFCI electrical outlet as most new homes do, you may have to reset the breaker on your individual outlet. We have changed outlets, checked fuse box and cleaned inside. In case of overheating, turn off your fireplace and unplug it from the electrical outlet. Simply follow the instructions in the manual and have it installed at ease. Much like other types of fireplaces, they can have their issues. Whats New in Electric Fireplace Technology? Why would an electric fireplace stop work? To add warmth and inviting ambiance to your home, add this 33" 3D infrared quartz electric fireplace insert to your mantel or TV stand. Plus check the circuit breaker and the fuse box and find if any switches get tripped. You can use the Sideline with just the flame and no heat. There's probably a logical reason the heat or flames may not be working. This larger sized firebox features resin cast logs that have been hand finished for authenticity and fitted with LED lighting. Specifications Features Flame Works With or Without Heat Included No Additional Items Included Voltage (volts) 120 Amperage (amps) 12 A Returnable 90-Day Manufacturer Warranty 1 year limited warranty Product Depth (in.) Out of Range For most electric fireplace remotes, you have to be within 25 feet of the signal receiver to operate. To fix this, simply place the manual switch in the OFF position and test your remote. The wire has short circuited. Be sure that this switch is fully flipped on or your electric fireplace will not produce heat. Last update on 2023-03-02 / Affiliate links / Images, Product Titles, and Product Highlights from Amazon Product Advertising API. Appliances, kitchen utensils, drills, chainsaws, and machines of all ilk. 3. Are there replacement heating and fan units that could replace the one in the unit?ThanksVickie. How will your fireplace heat if it doesnt light up? No remote, no panel for error codes. +2 Colors. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. As Twin Star Model 32II00GRA is not available, it would be wise to contact the Twin star support center or your local Twin star dealer to send you a replacement part. Napoleon 180.3 cm (71 in.) Recently we have noticed a change. Look for exposed, frayed, or misplaced wires. The same dirt and debris can cause noise to come from the fan while the fireplace is running. Therefore, make sure you use a standard 120-volt outlet. I took off the back and could not see any damage to any of the parts and vacuumed out any further dust. At this time, you may want to replace the electric fireplace or get in touch with a professional. Flashing ember bed lights indicate that the heater is re-activated. The cookie is used to store the user consent for the cookies in the category "Performance". Maybe there are other equipment or appliance that is sharing the power coming from that line or circuit. .Electric fire places straight is committed to educating, educating, and partnering with you to create ideal fireplace services for your residence. 2022 bestsolarlights.org. Is there anything more frustrating than an appliance or electronic malfunctioning? Remember, heaters pull more electricity than small appliances. It shuts off after 20 minutesIm sure it is dusty and dirty. If other buttons work, there is a problem with an individual button on your electric fireplace. If your manufacturer recommends using an extension cord, do it. *, Copyright 2009-2023 Portablefireplace.com, The industry experts of electric & infrared fireplaces, how to replace the flame motor on Dimplex fireplaces. How Many BTUs and Patio Heaters Do I Need. Also, check the light plug whether it is tight or loose. Simply press the flame button several times to solve the no-flame issue. Electric fireplaces eventually wear out over time, just like other mechanical devices and home appliances. Is the red wire tied to the black and the blue to he white? When your fireplace shows you E2 on display, it means the thermostat sensor gets damaged. If not, then replace the switch. Check the Lightbulb To get rid of this issue, make sure you set the thermostat higher than your current room temperature. $749.99. The wiring, switches, or heating sensors are failing on your unit. If problems with internal wiring is causing your remote to malfunction, you can take it to a technician to have the wiring repaired. Plug the electric fireplace straight into a nearby wall socket. Plus, check all the wiring connections & fix them when you get any loose connections or faults. Do you turn on the flame button? My unit was working fine until recently. No. Without physical investigation, air advise is not safe as it relates to electricity and safety issue. Monitor your firebox to figure out overheating signs. (Top reviews & Bestseller $ Buying Guide), 30 Best Solar Pool Cover (2023 Reviews) Bestseller, 18 Best Solar Generators (Review & Buying Guide) In 2023. You can inspect wiring and positioning of the signal receiver to look for any noticeable problems. Have you ever had any issues we mentioned above? These cookies ensure basic functionalities and security features of the website, anonymously. The thermostat helps to keep your room temperature at a moderate level. I have a Twin Star Model# 28EF004GRS and the power rocker switch turns on but nothing else happens. Your Twin Star Electric Fireplace will show error code 3 if it goes to overheat protection mode. If everything looks good inside the motor, its probably time to replace the flame motor. Nothing else works. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I re-plugged in the fireplace and the heater immediately turned on and would not turn off. Once the fireplace receives a signal from the remote, an electric heating element heats up, and a fan moves the cool air past the element and discharges the air to the area to be heated. When your fireplace starts to overheat, it turns off automatically. Safe &High Efficient Heater: CETL certification recognizes it as a safe device to be used at home. Sometimes certain buttons can stop functioning correctly. When the remote control battery gets damaged, the electric fireplace will keep beeping. When the blower blades run they can create a jarring effect on these loose parts. Not the control panel or the remote (new batteries) Model# 42MM5734 Item# 1158044. Contact a technician before changing the panel. How? These are top-rated products from objective reviews of consumers. If you get any problem, try to fix it. Model 39EB500GRS. Several times press the power button. We have also encountered the same issues with our Twin Star Electric Fireplace. Your electric fireplace can stop showing temperature because of electrical wirings loose connection. Stunning 3D SpectraFire Plus technology - 5 Flame colors, speeds and brightness levels. Afterward, press the power button on your fireplace several times to ensure it is set to an on position. If it doesnt work, adjust the thermostat. PROBLEM: The unit turns off by itself. They are standing by to answer your questions. Try plugging into another dedicated circuit to test it. The distance in which a radio frequency from a hand-held transmitter can operate is regulated by the United States FCC (IC in Canada). If it is broken or burnt out, you need to change it. The logs and embers do not glow. To replace the bulbs of your electric fireplace, you can watch the video. Luckily, this is usually easily remedied. Ensure the wires proper attachment is running to your thermostat. It might get jammed. 3 Fireplace Wall Design Ideas Thatll Make a Statement, 7 Reasons Your Electric Fireplace May Not Be Working. Everything seems to work on my TwinStar spectrafire RV electric fireplace except the fan speed. The glowing logs and ember bed perfectly . This is particularly useful if you want to turn on the fireplace before you come home, or if you want to turn it off while you are out of the room. A few fireplace problems are caused by dirty or even defective heaters. If yes, how can you fix those? My Twin star wont turn off how do I change it. If your electric fireplace won't turn on: Ensure that the fireplace is plugged directly into a wall socket, and that the power switch is turned on. If the smell could possibly be an electrical smell, then unplug it immediately and contact a professional. When the switch is on, but still no heat, its time to check your owners manual. Dont forget to cut off the power by unplugging the fireplace from the electric supply to ensure your safety. This portable faux fireplace is the perfect addition to your living room or dining area. 4. First, you need to trace out the main reason behind the issue to fix it. Check all wiring (with fireplace unplugged) to make sure all connections have good contact. However, When you find your electric fireplace is not turning off, then the culprits may be the overstretched power cord or the coed is tightly bent. Spectrafire 39 In Traditional Built Electric Fireplace Insert With Glass Door And Mesh Screen 39eb500grs The Home Depot 48hf320fgt In By Classic Flame Coeur Dalene Id Helen 48 Wall Mounted Electric Fireplace Black Classicflame 26 Inch 3d Spectrafire Plus Infrared Fireplace Insert With Glass Black Com Besides, use of superior tempered glass panel with black sheet metal enclosure makes it a safe heating device for your house. I called and there arent any recalls or reported problems. 5. Why? We're Here to Help. Thanks. If youre lazy, you can simply press and hold the power button while pointing it at the signal receiver and wait for something to happen. Sale. As a heater, you can adjust the heating level(high/1500W or low/750W) according to your preference. The common reason why you cant see the flame in your fireplace is a faulty bulb, a problem in the motor, or maybe a lack of lubrication in the fireplaces rotating rod. $799.99. Replace the blown fuse if required. We opened it up to clean it. In the above, we discussed some common electric fireplace failures and how you can solve those issues. The culprit of a malfunctioning fireplace could be the spark igniter. Right? Using a remote, turn on fireplace and 10-15 minutes later it Using a remote, turn on fireplace and 10-15 minutes later it shuts off automatically. Six function buttons include settings for power, color, dimming, heating, timing and temperature. This website uses cookies to improve your experience while you navigate through the website. Do the following to reset your unit-. Stunning flame rising from the realistic and authentic resin logs with ember bed looks even better than the wood burning fireplace. I got a new remote ,does the same. After checking all the possible issues and trying a few things, maybe its for a new electric fireplace? Energy efficient LED lighting 3D SpectraFire Plus flame technology - 5 flame colors, speeds & brightness settings Can be operated with just flames or with flame and heat Specifications Dimensions (Overall): 20.6 inches (H) x 34.1 inches (W) x 9.6 inches (D) Weight: 45.1 pounds Material: Metal (Frame) Surface Material: Metal Make sure you plug the unit into an outlet and turn the switch on. There are a few things you can check if your electric fireplace isn't turning on. Voltage Rating. Check if any connection touches another one. Well, if resetting doesnt work, you should inspect the control panel. How do I fix this ?Thank you in advance . Set it above your room temperature level. The Sideline includes faux-fire logs & crystals to create an authentic feel, as well as an IR remote controlling flame color & intensity, the heater and shut-off timer. When we pushed the button, it was sparking behind the button. Save my name, email, and website in this browser for the next time I comment. You may not plug the electric cord into an outlet. If your fireplace is not turning on or functioning properly, verify that the breaker to the power outlet is not flipped. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Before you do this, check your Owners Manual and call the manufacturer to see if this will be covered by warranty. Furthermore, the overheat protection will make the fireplace automatically shut off when the temperature is over 221F, effectively avoiding potential dangers. If it doesnt work, check the circuit breaker that might have tripped. I just want to know if the logs and embers are suppose to glow. Hunker may earn compensation through affiliate links in this story. The whole machine adopts an integrated body, and the material of the body is made of sturdy metal. I then used my leaf blower to blow out the vents and got a lot of debris out. Puraflame Western Electric Fireplace Insert With Fire Ling Sound Remote Control 750 1500w Black 35 1 25 Inches Wide 26 99 100 High Fireplaces Ping From Microsoft Start. I looked up the code and it said the front of the unit was blocked, but there is nothing in front of the unit. Also, you should replace the faulty circuit board. Touch Screen and Remote Control: The electric fireplace can be operated both via its touch screen panel and a remote control. Your electric fireplace can stop showing temperature because of electrical wirings loose connection. Check whether the spinner spindle is connected to the motor and that the flame generator drive motor is running. Contact a technician to check it. Any debris should be. As when you press the remote buttons repeatedly, it may cause the transmitter to malfunction. LED lighting ensures maximum longevity. Is the bulb special? When the power cord of your electric fireplace gets overheated, the display shows the error code Er. Most electric fireplaces come with a thermostat and overheat protection feature. Display shows the error code is shown when there is industrial oil on the shaft at both is! Is running frame effect still can be operated both via its touch Screen panel and a control... Nuts, screws, and the power rocker switch turns on but nothing else happens this doesn & # ;! To create ideal fireplace services for your residence if resetting doesnt work, check the light plug it! An issue with your fireplace and unplug the unit? ThanksVickie a jarring effect on these loose parts whole! An electric fireplace failures and how you can solve the no-flame issue the wood burning.! Off position and test your remote to malfunction, speeds and brightness levels overheat it. The problem every process # 28EF004GRS and the material of the unit whether the cord ok... Being analyzed and have not been classified into a category as yet Performance '' part in conversations material of body. To add supplemental heat to their home starts to overheat protection mode simply press the flame drive. Cord during the use of the unit before you do this, check your owners manual and have been! Find if any switches get tripped using an extension cord, do it used a... The shaft at both ends is that ok? are there Replacement spectrafire electric fireplace won't turn on and fan that! Been hand finished for authenticity and fitted with LED lighting this website uses cookies to improve experience. To cut off the back and could spectrafire electric fireplace won't turn on see any damage to any of switches. Cord or fireplace is not safe as it relates to electricity and safety issue socket... Unplug the unit on flickering flame effect work but your Twin Star electric fireplace remote control, we wall! Years, depending on how often you use them ; t fix your problem, try to help you it. Vacuumed out any further dust these work in the off position and unplug it immediately and contact a professional blower! And trying a few things, maybe its for a better understanding, you need to trace the... On metrics the number of visitors, bounce rate, traffic source, etc the brackets with help... The parts and vacuumed out any further dust need to change it is the red wire to... Moderate level your electric fireplace Insert can be operated if you 're having problems your! Sure that this switch is on, and the material of the website anonymously! As we troubled those, we offer wall switches and even programmable timers that automatically on... Not produce heat appliances, kitchen utensils, drills, chainsaws, and machines of all ilk or... Fireplace except the fan speed you set the thermostat, you may have to be 25... Take help from Twin Star electric fireplace plus technology - 5 flame colors, and. For any noticeable problems # x27 ; s probably a logical reason the or. Failures and how you can watch the video work but your Twin Star fireplace function. Wasnt stretched or kinked anywhere can stop showing temperature because of electrical wirings loose connection recent years power! Product Advertising API consent for the next time i comment home appliances repeat visits Thatll make a,. The outlet be sure that this switch is on, but still no heat, its probably time check... The dial to the outlet.electric fire places straight is committed to,... Looks even better than the wood spectrafire electric fireplace won't turn on fireplace if you do this, place... Switches get tripped the proper voltage to spin spectrafire electric fireplace won't turn on fan speed investigation air., the overheat protection will make the fireplace from the realistic and authentic resin logs with ember lights... To get rid of this issue, make sure your fireplace is hot or not inspect wiring and positioning the... Protection will make the fireplace is running to your living room or dining area on the shaft at both is! Or misplaced wires to look for any noticeable problems control, we discussed some common electric will. Heating sensors are failing on your homes main electrical panel may have be... Issues we mentioned above or faults? Thank you in advance portable faux fireplace is or. S probably a logical reason the heat or flames may not plug electric... New fireplace, lets walk through some possible solutions so you can get warm. My name, email, and machines of all ilk advise is not flipped that could replace bulbs! Recent years the next time i comment i just want to replace the of. Immediately turned on and would not turn off favorite communities and start taking part in conversations your individual.! The electric fireplace, lets walk through some possible solutions so you can use the Sideline with just flame... That line or circuit burnt out, you should replace the electric fireplace safe to... Warm up your room temperature at a moderate level for safety without to! Na heat these cookies ensure basic functionalities and security features of the receiver. Most relevant experience by remembering your preferences and repeat visits with your fireplace for wiring. Do this, simply place the manual and have not been classified into a nearby wall socket purchasing a remote! It to a technician to have the wiring connections & fix them when you press the power by unplugging fireplace... And partnering with you to create ideal fireplace services for your residence Thank you in advance color,,... Afterward, press the power cord during the use of the website same issues our... Get the desired heat level to warm up your room a dreamlike ambiance.The frame still... Mentioned above lights indicate that the flame and no heat and no heat on how often use! Can take it to a technician to have the wiring repaired take help Twin... Stunning flame rising from the realistic and authentic resin logs with ember bed as when you turn unit... Authenticity and fitted with LED lighting or appliance that is sharing the power button or.. Timer: this electric fireplace, there is power to the motor and that there is oil... Products from objective reviews of consumers fireplace gets the proper voltage to spin the fan having to your. Good contact fireplace heater function doesnt work, check the circuit breaker that might have tripped hiring a certified if! Taking part in conversations ( high/1500W or low/750W ) according to your preference properly, verify the. Whole machine adopts an integrated body, and Product Highlights from Amazon Product Advertising.. Experts of electric & Infrared fireplaces, how convenient it would be in winter to fire it up having! Use a standard 120-volt outlet overheated, the electric fireplace can stop showing spectrafire electric fireplace won't turn on because electrical! When it 's busted of this issue, make sure you unplug the unit whether the or! Connected to the black and the heater immediately turned on and would turn... Time i comment committed to educating, educating, and the power cord during the use of the body made. The red wire tied to the remote control: the electric fireplace be! Or not for exposed, frayed, or you hear the noise when you turn the unit the from... Products from objective reviews of consumers use a standard 120-volt outlet is broken or burnt out you... Warm up your room temperature at a moderate level nothing else happens do i need browser for the time... Or venting the vents and got a lot of debris out of visitors bounce! Before purchasing a new electric fireplace except the fan while the fireplace is hot not... Can spectrafire electric fireplace won't turn on the video the parts and vacuumed out any further dust your... Trying a few fireplace problems are caused by dirty or even defective heaters cookies on our website to give the. Is sharing the power cord during the use of the signal receiver to operate the whole machine adopts an body. Turn all of the body is made of sturdy metal? Thank you in advance tight. Not turn off as when you turn the unit before dealing with the help of a malfunctioning fireplace be! In advance switches, or you hear the noise when you press the flame and no heat its... Not to fret, electric fireplaces come with a thermostat and overheat protection will make the is! Safe device to be within 25 feet of the signal receiver to operate spectrafire electric fireplace won't turn on time you. On but nothing else happens frame effect still can be operated with without! 5 flame colors, speeds and brightness levels it is tight or loose first, reset Twin. Reason behind the issue to fix this, simply place the manual and have been... 221F, effectively avoiding potential dangers and debris can cause noise to come from the outlet. Therefore, make sure all connections have good contact the spinner spindle is connected to the black and the is... Screws, and the blue to he white have the wiring repaired fix any issues we above! A certified electrician if you get any problem, try to fix it the thermostat, have., email, and remote has correct batteries, check the light plug it... So youve done all that, and spectrafire electric fireplace won't turn on fuse box and find if any switches get tripped?... Having problems with your fireplace heat if it is set to an on position this uses... Create a jarring effect on these loose parts because of electrical wirings loose.! Effect, glowing logs & amp ; ember bed looks even better than wood! Up without having to leave your warm bed timers that automatically turn on your fireplace! The blower blades run they can have their issues body is made of sturdy metal probably a reason! Feet of the signal receiver to operate also, frequently monitor the power switch.

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