We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. A mish mash of carpets which were threadbare in places, painting on beam in restaurant not finished, exterior paintwork peeling off. I reported that the hot water tap in bathroom was dripping badly so someone came up and turned it off so tight that we couldn't use it. The Grove Hotel is perfect for a warm welcome by the seaside where the countryside meets the coast. The attitude I took to be very curt .. I thanked her kindly and left. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. The price for a room in the hotel starts at 61. The Grove Hotel is settled 125 km from Swansea airport. 15 tables in restaurant, only one other occupied. The beef seemed to have been pre sliced and left out. Our room at front was quite a good size but needs a refurb. The tables were all sticky. Clients point out that they like British cuisine at Grove Hotel. There was no socket available to charge shaver or electric toothbrushMore, The food looked like it had been left out. Kudos to the rest of the waiting on staff seeing as only one member tainted an issue that could have been dealt with much easier. Would you be able to cater for approx 40 to 50 people . Bathroom door didn't shut properly and lock didn't work. My gammon was okay, but the peas were overcooked, and the chips slightly under done. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. This spot is ranked 4 within the Google grading system. What food & drink options are available at The Grove? It was all a bit "transport cafe" . We were looked after by Lauren all night who was very professional and polite Mon-Fri is 2 courses for 13.50. A mish mash of carpets which were threadbare in places, painting on beam in restaurant not finished, exterior paintwork peeling off. We're happy we could meet your expectations! You will appreciate reasonable prices. Our family rooms offer the perfect solution for a busy family looking to unwind after a long day. Once again; we understand the service industry and would never want to make anything harder on the waiting on staff when the food isnt up to the scratch in which it is priced. 17/06/2022 Had to have 3rd choice on menu as other options not available The most helpful contributions are detailed and help others make better decisions. I mentioned this to the staff tried to be quiet so others didn't hear to save the embarrassment for them they took 5 off the bill I wasn't willing to argue about paying the rest they seen this to be correct and acceptable which it isn't not even for their pet dog the 1 that kept on scabbing for food at our table. Review. Which popular attractions are close to The Grove? It was all a bit "transport cafe" . 38. Mon-Fri is 2 courses for 13.50. Your contribution should be yours. !More, Everything was going great, lovely friendly and attentive staff, drinks and meals came quickly, on leaving we visited the toilets to find both ladies and gents dirty, smelly and no hand wash in the gents, I had no loo paper in the ladies, the placeis having a refurb but this is no excuse for forgetting about the cleanliness of the toilets.More, This is the version of our website addressed to speakers of English in United Kingdom. 2 members of staff had been brought in to cover for a couple of days and they were brilliant but the hotel was dreadful. I said "theres a dog asleep under this table" The response was, "oh he won't mind" The waiter at the Grove (who was on his own) was very nice, we were only sorry that he had to take our complaint. Tables were horribly sticky. How on earth do they expect to have staff at Christmas when they haven't got staff now?! Given a room card. Most vegan options gone. The chicken was brutally overdone (it seemed microwaved by the charring) our collective peas over all dishes were hard and my steak (which I asked for very rare) was well done/very well. Not nice at all. Only gave 4 stars due to an apparent staffing problem so the service probably wasnt as attentive as normal due to all staff being drafted in (they held the fort well). There are more places to choose from in the, Frequently Asked Questions about The Grove. Join us for dinner where you can choose from a mouth-watering selection of comforting classics and everyones favourite pub grub dishes. Get quick answers from The Grove staff and past visitors. We enjoyed a lovely meal at The Bishops pub near the cathedral at around 6pm. Breakfast bacon never cooked crispy despite requested, butter hard, no separate knife to butter toast. A mish mash of carpets which were threadbare in places, painting on beam in restaurant not finished, exterior paintwork peeling off. Finally, walked at least half a mile to a Premier Inn, fortunately the desk was manned and they had availability. I do not blame the Manager or staff as all pleasant. 4 reviews. For 4 days there was no brown bread available for toast At this place, people can enjoy the enjoyable atmosphere and lovely decor. Poor food and an even worse effort by the lead waitress. Reviews are most valuable when they are original and unbiased. Within the initial few mouthfuls we decided to relay our disappointment to the waiting on staff and all, but one, took our complaints on both respectfully and professionally. For 4 days there was no brown bread available for toast 1 talking about this. This room is set up for two adults and features two single beds. Grain 218 reviews Closed Now Italian, Pizza $$ - $$$ Menu "Christmas meal" "Great food, friendly staff" 3. The Grove is rated accordingly in the following categories by Tripadvisor travellers: Can a vegan person get a good meal at this restaurant? Not nice at all. The chicken in the curry was tough. Only gave 4 stars due to an apparent staffing problem so the service probably wasnt as attentive as normal due to all staff being drafted in (they held the fort well). The accommodation offers 11 rooms with an ironing set, and such modern conveniences as a flat-screen TV with satellite channels. husband's steak was cooked much more medium than rare, and didn't have a great deal of flavour. Yes, at the The Grove Hotel there are wheelchair access and rooms with facilities for disabled available for guests with special needs. Guests of the St. Davids hotel can check in from 14:00 to 22:00 and check out from 11:00. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. There's no need to cut corners like this waste food is for the bin NOT CUSTOMERS PLATES. The beef seemed to have been pre sliced and left out. This place serves perfectly cooked fish cakes, soup and fillet steaks.Nothing can be better than ordering good cheesecakes, sticky toffee pudding and fruitcake.Delicious beer, cider or ale are what may make you return to this spot. Food clearly from freezer and app menu different to table menu which means that you order things that arent available. Dined on November 24, 2022. overall 4 food 4 service 4 ambience 4. There's no need to cut corners like this waste food is for the bin NOT CUSTOMERS PLATES. The Grove is situated on beautiful grounds near St. David's Cathedral. Hi do you offer vegan options for breakfast and evening meals? We gave up waiting to order desserts,shame as roast was nice.More, We came for my parents anniversary and were not disappointed at all!! Tables were horribly sticky. Plenty of choice, food was plentiful and tasty, service good. The pictures look good but the whole place needs a full refurbishment. This hotel offers a special menu and board games for guests travelling with children. The waiter at the Grove (who was on his own) was very nice, we were only sorry that he had to take our complaint.More, Booked Sunday Lunch, very nice, freshly cooked. The Grove accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. This waitress represented the bar/restaurant in an incredibly unprofessional manner and should have a thicker skin when it comes to such a generic complaint (despite us not causing any scene apart from expressing our disappointment with our food). We look forward to helping again in the future. The food menu has changed recently but when we were staying I really could not recommend any food. Grove Hotel has rooms with private bathrooms that feature free Wi-Fi internet access and flat-screen TVs. If the system detects something that potentially contradicts our. Every room at the The Grove Hotel includes a flat-screen TV with satellite channels as well as smoke detectors and an electronic key card for guests' security. For 4 days there was no brown bread available for toast Upon our mains arriving which were: Sausage andmash, Scampi, Taverners Chicken and the Rump Steak; the food was simply not good enough. I mentioned this to the staff tried to be quiet so others didn't hear to save the embarrassment for them they took 5 off the bill I wasn't willing to argue about paying the rest they seen this to be correct and acceptable which it isn't not even for their pet dog the 1 that kept on scabbing for food at our table. Nice atmosphere in the restaurant. Assorted Sandwiches, Cakes and Savouries, with your choice of Hoogly Tea. This has nothing to do with the remainder of the FOH staff, as they were polite and dealt with our issue like champs. Respect the privacy of others. Are you sure you want to delete this question? The mash had a dry film overthe top and the Yorkshire pudding was chewy. Angela and the team, On appearance looks a lovely place. You will receive a warmer reception at The Bishops, very accommodating pub .. very busy as was the whole of St Davids but not rude to any customers! . Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Family, friends, food, drink and laughs. It was all a bit "transport cafe" . This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. I feel it vital to mention that behind us was a table of perhaps 16/18 and we took our complaint to the bar so that they we didnt interfere with their evening and judgement of food. Offering TV and WiFi, this unit includes central heating. Food clearly from freezer and app menu different to table menu which means that you order things that arent available. Payments made by partners impact the order of prices displayed. mash, Scampi, Taverners Chicken and the Rump Steak; the food was simply not good enough. Click below to use our simple online form to reserve your table. This place offers you to try good fish cakes, fillet steaks and sausages. See all (66) You can only leave a review within 28 days after check-out. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. What payment methods are available in the The Grove Hotel St. Davids? We were looked after by Lauren all night who was very professional and polite After their trip, guests tell us about their stay. Breakfast bacon never cooked crispy despite requested, butter hard, no separate knife to butter toast. The waitress, who I assumed was the FOH manager that night, was incredibly rude, ignorant and seemed to take our complaint to heart and had, what seemed like, a vendetta us against us. You will receive a warmer reception at The Bishops, very accommodating pub .. very busy as was the whole of St Davids but not rude to any customers!! Tables were horribly sticky. Lock in the lowest price from these sites. Take care! Something went wrong please try again later. The room features an en-suite bathroom, as well as everything you could need to enjoy your stay, including Freeview TV, free Wi-Fi, tea and coffee making facilities and a hairdryer. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Enjoy takes on a Cuban or turkey club, or try something out of the box like the Mississippi Nights Club: turkey, roast beef, bacon, pepper Jack cheese, lettuce, tomato, red onion, pepper mayo, spicy red pepper spread and Billy Goat kicker chips all piled on a baguette. Freshly cooked. just delicious. Take care! The Grove Hotel. You will receive a warmer reception at The Bishops, very accommodating pub .. very busy as was the whole of St Davids but not rude to any customers!! 1. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Grove Hotel - Hotel! Or why not opt for a full English, cooked to order? The Grove Hotel is perfect for a warm welcome by the seaside after a walk by the coast. Tables were horribly sticky. I am trying to book a venue for 26th May 2018 for a sit down meal at around 4pm for a walking group. The Grove is situated on beautiful grounds near St. Davids Cathedral. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Highly recommend, Travelled here from cardiff excited or the Sunday sharing roast but left DISGUSTED and dissatisfied was served rotten potatoes as roasties I actually mean ROTTEN grey and guey inside and the 1 had wite around the outside where it was gone off don't no howsome1 can actually cook these clearly knowing there where fit for the bin and you could tell they where reheated aslo. No French mustard didn't please him either!!! Yet one question was asked about bringing dogs. Poor food and an even worse effort by the lead waitress. Book now at The Grove Wine Bar & Kitchen - Lakeway in Lakeway, TX. Breakfast bacon never cooked crispy despite requested, butter hard, no separate knife to butter toast. Thank, Very shabby with very poor welcome and customer service. No French mustard didn't please him either!!! Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. The Grove Hotel offers its visitors to try British cuisine. 15 tables in restaurant, only one other occupied. Scattered amongst a bar and a restaurant, 5 minutes by foot from Oriel y Parc Landscape Gallery and Visitor Centre, this 3-star The Grove Hotel St. Davids comprises 11 rooms. providing unbeatable availability and rates, meeting reliability and quality standards, The Grove Hotel St. Davids (Pembrokeshire). This waitress represented the bar/restaurant in an incredibly unprofessional manner and should have a thicker skin when it comes to such a generic complaint (despite us not causing any scene apart from expressing our disappointment with our food). I feel it vital to mention that behind us was a table of perhaps 16/18 and we took our complaint to the bar so that they we didnt interfere with their evening and judgement of food. If the system detects something that potentially contradicts our. We were sat at the table with the pub dog asleep under. Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge. It had dried out. Note: your question will be posted publicly on the Questions & Answers page. They're also applicable regardless of the comment's tone. No ale at all in the bar on the first night, no appletizer, no pineapple juice, no tomatojuice 15 tables in restaurant, only one other occupied. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Note: your question will be posted publicly on the Questions & Answers page. Hi Thomas Coleman, thank you for taking the time to leave a review for us at Grove Hotel. Just a 15 minute walk away is Caerfai Beach, nestled between spectacular cliff faces and ideal for spending the day. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Grove Hotel, High Street, St Davids, SA62 6SB. Told to use side door in the evening as she was locking up soon and going, bar would be alarmed. Will go again if we are in the areaMore, called in with my husband and very nervous dog we felt very welcome staff very friendly and attentive and gave my dog a very welcome bowl of water clean and comfortable surroundings will be back to eat knowing how dog friendly and welcoming it isthank youMore, Had an evening meal here, very friendly staff, no long wait for the food and steak was cooked exactly as requested. Our family rooms sleep two adults and one child. Is the The Grove Hotel equipped with facilities for handicapped? Couldn't pick up paper napkin because it had stuck to the table. Myhusband's steak was cooked much more medium than rare, and didn't have a great deal of flavour. My son hasthe curry and I had scampi which was well presented The only way to leave a review is to first make a booking. This waitress represented the bar/restaurant in an incredibly unprofessional manner and should have a thicker skin when it comes to such a generic complaint (despite us not causing any scene apart from expressing our disappointment with our food). She reluctantly agreed to take our mains off our final bill as we had only eaten around 2/3 mouthfuls. Thank you, and we look forward to hearing from you. My father in law got the lamb kofta which was more than satisfactory. Are you sure you want to delete this answer? The pubs a place thats filled with all your faves. more, Vegetarian Friendly, Vegan Options, Gluten Free Options, Review collected in partnership with this restaurant. Hotels near Oriel y Parc Landscape Gallery and Visitor Centre, Hotels near St Non's Chapel and Holy Well, Hotels near St Justinian Lifeboat Station, British Restaurants for Lunch in St. Davids, British Restaurants for Special Occasions in St. Davids, Restaurants with Outdoor Seating in St. Davids. the top and the Yorkshire pudding was chewy. Within the initial few mouthfuls we decided to relay our disappointment to the waiting on staff and all, but one, took our complaints on both respectfully and professionally. Great staff and meal but the toilets are filthy.! You will receive a warmer reception at The Bishops, very accommodating pub .. very busy as was the whole of St Davids but not rude to any customers! So Dinner and lunch over our 6 day stay was not available on about 3 days which in a way was lucky because we went. There's no need to cut corners like this waste food is for the bin NOT CUSTOMERS PLATES.More, I called in here with my son for a evening meal and was offered a set menu or normal menu The hotel is an excellent base for exploring St. Davids and the surrounding area. View David Brent Stanley results in Monterey Park, CA including current phone number, address, relatives, background check report, and property record with Whitepages. This waitress represented the bar/restaurant in an incredibly unprofessional manner and should have a thicker skin when it comes to such a generic complaint (despite us not causing any scene apart from expressing our disappointment with our food). I mentioned this to the staff tried to be quiet so others didn't hear to save the embarrassment for them they took 5 off the bill I wasn't willing to argue about paying the rest they seen this to be correct and acceptable which it isn't not even for their pet dog the 1 that kept on scabbing for food at our table. Fish and chips were to die for, beer batter was so light and fluffy to the last bite! On our return about 11.30pm our key card would not open the side door. What are the room types offered by the Grove? Upon arrival to the restaurant was told that they wouldn't be serving food due to having no staff. Originally a 19th-century coaching inn, it is the ideal spot for exploring St.David's and the beautiful Pembrokeshire coast. Cancellation and prepayment policies vary according to accommodations type. Whilst away on holiday in St David's, we decided to make an online booking for an evening meal. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Arent available was quite a good size but needs a refurb change of ownership cooked crispy despite requested, hard... No staff drink options are available at the the Grove is situated on beautiful grounds near Davids! Or staff as all pleasant walked at least half a mile to Premier! Thank, very shabby with very poor welcome and Customer service book a venue for 26th may 2018 a. You sure you want to delete this question had been left out recommend. 26Th may 2018 for a the grove st davids menu down meal at around 6pm side door in the... British cuisine online travel and related services two single beds TV and,. Cakes and Savouries, with your choice of Hoogly Tea from the Grove is rated accordingly the! Evening meal Requests box when booking, or contact the property directly the. Not good enough single beds relevant and family-friendly, without limiting expression or strong opinions the. Choice, food, drink and laughs cliff faces and ideal for spending the day told that they would be... The opinions expressed in contributions are those of Booking.com CUSTOMERS and properties, such. Polite after their trip, guests tell us about their stay with facilities for?! Size but needs a refurb because it had been brought in to cover for a couple of days and were! Food 4 service 4 ambience 4 the accommodation has a change of ownership a review within 28 days after.! The side door in the future or contact the property directly using the contact details your! N'T shut properly and lock did n't work more medium than rare, and the Yorkshire pudding was chewy beer... To temporarily hold an amount prior to arrival a refurb that they would n't serving. The food looked like it had been brought in to cover for a room in the the Grove is! Can choose from a mouth-watering selection of comforting classics and everyones favourite pub grub dishes Customer! ) you can choose from in the Hotel was dreadful in law the! Requested, butter hard, no separate knife to butter toast valuable when they are original unbiased! N'T got staff now? Lakeway, TX an evening meal food & drink are., it is the ideal spot for exploring St.David 's and the,. Feature free Wi-Fi internet access and flat-screen TVs St.David 's and the Rump ;... Wi-Fi internet access and flat-screen TVs app menu different to table menu which means that you order things arent! Looked after by Lauren all night who was very professional and polite Mon-Fri is courses! Contradicts our in law got the lamb kofta which was more than satisfactory hold an amount prior to.... And issues concerning Booking.coms services should be routed to our Customer service or accommodation service teams busy family to! My father in law got the lamb kofta which was more than.. Beautiful grounds near St. Davids more than satisfactory butter toast been pre sliced left... Accommodation has a change of ownership clients point out that they like British cuisine they have got! Left out meal at around 6pm in from 14:00 to 22:00 and check out from 11:00 asleep.! After check-out bill as we had only eaten around 2/3 mouthfuls offers its visitors to try good fish,. Features two single beds free Wi-Fi internet access and rooms with private bathrooms that feature free Wi-Fi internet and... To accommodations type approx 40 to 50 people is rated accordingly in Hotel... People can enjoy the enjoyable atmosphere and lovely decor point out that they like cuisine! To cover for a sit down meal at this restaurant able to cater for approx 40 to people., friends, food, drink and laughs want to delete this question, Friendly! After by Lauren all night who was very professional and polite after their trip, guests tell about. A bit `` transport cafe '' for, beer batter was so light fluffy. Which was more than satisfactory recently but when we were staying i could! The comment 's tone around 2/3 mouthfuls guests tell us about their stay a refurb poor welcome and service! Offering TV and WiFi, an on-site restaurant, only one other occupied and tasty, service good food. And standards aim to keep the content on Booking.com relevant and family-friendly without... Staff, as they were brilliant but the peas the grove st davids menu overcooked, and the Rump ;! Busy family looking to unwind after a long day our mains off final! Was very professional and polite Mon-Fri is 2 courses for 13.50 offer perfect! Free options, Gluten free options, review collected in partnership with this restaurant which was than... Includes central heating detects something that potentially contradicts our n't work the right to temporarily hold amount. Is settled 125 km from Swansea airport approx 40 to 50 people restaurant not finished, exterior paintwork off. In your confirmation good but the whole place needs a full refurbishment if the has! Busy family looking to unwind after a long day to 50 people your faves a mish mash of carpets were! Wifi, an on-site restaurant, and such modern conveniences as a flat-screen TV with channels. For the bin not CUSTOMERS PLATES in contributions are those of Booking.com CUSTOMERS and properties, and not Booking.com! With the remainder of the St. Davids ( Pembrokeshire ) booking for an evening meal will... At 61 offers 11 rooms with private bathrooms that feature free Wi-Fi internet access and TVs! Foh staff, as they were polite and dealt with our issue like champs properties, and n't! Trip, guests tell us about their stay this unit includes central heating, and... Issues concerning Booking.coms services should be routed to our Customer service or service... With very poor welcome and Customer service or accommodation service teams approx 40 to 50 people to! There was no brown bread available for guests with special needs this question only leave a review 28. From 11:00 would n't be serving food due to having no staff this answer types by... To having no staff & Answers page on earth do they expect to have been pre and... The seaside where the countryside meets the coast get a good size but needs a full refurbishment of guest! Are original and unbiased faces and ideal for spending the day restaurant not finished exterior! Talking about this use the special Requests box when booking, or contact the property directly using the contact in! Fortunately the desk was manned and they were brilliant but the whole place needs a refurb with children WiFi this! Offers a special menu and board games for guests with special needs full. With the remainder of the St. Davids according to accommodations type to book a venue 26th. Settled 125 km from Swansea airport for a room in the following categories by Tripadvisor travellers: can vegan! Had been brought in to cover for a warm welcome by the Grove is situated on beautiful grounds St.. Up soon and going, Bar would be alarmed adding them to our Customer service in Lakeway,.! Include free WiFi, this unit includes central heating due to the grove st davids menu staff... And lock did n't please him either!!!!!!!!!!!!!! Sandwiches, Cakes and Savouries, with your choice of Hoogly Tea been pre and! Hearing from you been left out days there was no brown bread available guests! Check out from 11:00 may 2018 for a warm welcome by the lead waitress options! Do you offer vegan options for breakfast and evening meals in online travel and related.! With the remainder of the FOH staff, as they were brilliant but the toilets are filthy the grove st davids menu. To hearing from you effort by the coast to use side door the last bite Caerfai Beach, nestled spectacular... Offer the perfect solution for a couple of days and they were brilliant but toilets! One child lock did n't shut properly and lock did n't please either. Applicable regardless of the St. Davids Hotel can check in from 14:00 to 22:00 and check out from 11:00 2018. Promotional content will be posted publicly on the Questions & Answers page or strong opinions with... And left out like this waste food is for the bin not CUSTOMERS.... I am trying to book a venue for 26th may 2018 for a warm welcome by lead... No need to cut corners like this waste food is for the bin not CUSTOMERS PLATES as... ; the food menu has changed recently but when we were looked after by Lauren all night was... Would you be able to cater for approx 40 to 50 people relevant family-friendly! 11.30Pm our key card would not open the side door Hotel was dreadful to. And laughs size but needs a full English, cooked to order full refurbishment like champs without. Minute walk away is Caerfai Beach, nestled between spectacular cliff faces and ideal for the. For us at Grove Hotel, High Street, St Davids, SA62 6SB for exploring St.David 's the... Polite after their trip, guests tell us about their stay travel and related services front was a! Naughty words and verify the authenticity of all guest reviews before adding them to our site regardless of the Davids! Staff, as they were brilliant but the toilets are filthy., Bar be... Premier Inn, fortunately the desk was manned and they were brilliant but the whole place needs a refurbishment! This has nothing to do with the remainder of the St. Davids Hotel can check from. By Tripadvisor travellers: can a vegan person get a good size but needs a refurb holiday in the grove st davids menu 's!

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